Processing Refunds by Student

Processing Refunds by Student


You have the ability to apply a FLAT dollar amount refund in the form of an Account Credit to each individual student listed under a user’s account, all at once ‘en masse.’


For example:


You had an event for which you charged $10, as per the related catalog SKU amount. Due to an unforeseen cancellation of the event, you want to apply a flat $5 refund to each student in the form of an account credit.

Steps for Applying Account Credits by Student:


  • Go to People > Student List.
  • Select the box to the left of each student’s name who will be receiving the account credit.
  • Next, click on the blue ‘Add Credit’ button.



  • Enter the flat dollar amount of account credit you are applying to each student ‘en masse.’ 
  • Select the affected Ledger Account. 
  • Enter a Payment Note, if desired, and Save.









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