FAQ - Should my spouse/partner have a separate account?

FAQ - Should my spouse/partner have a separate account?

When an account is created, a login that is an email address is chosen by the user. This is done because:
  1. every email address is unique (so the user doesn't have to create a login name).
  2. since the address is something that the user already has memorized, it will be easy to remember.
Once logged in, the Primary User will enter his/her contact information as well as the contact information (including email address) of their spouse/partner (the Secondary User). These email addresses are for notification purposes only - they have nothing to do with logging into this account.

The Primary User and their household should share this account (and not create separate login accounts) for many reasons.
  1. All information is in one place, including purchases, RSVPs, contact information for both parents, required forms, etc.
  2. Some organizations require that certain items be purchased before moving to the next screen (such as a band booster club, for example). If there are two separate logins, one of the users will not be able to move past this requirement unless they are willing to purchase a band uniform twice (for example).
  3. Both spouses can sign up for volunteers opportunities on the one account.
  4. There will be no duplicate information in the directory.

Once the Primary Account is set up, the Primary User can "invite" other email addresses to access his/her account. This allows the Secondary User to have their own login information, but still have access to the family account. For step by step instructions on how to do this, see the FAQ:  Can Two Parents have One Membership Toolkit Account?

If the parents are divorced, see our FAQ: If parents are divorced, can they each have their own account login?

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