Email Templates are useful when you want to send the same email out multiple times throughout the year or annually from year to year.
To create an Email Template:
- Go to Communications > Quick Email > Templates > Add Template.
- Template Name - Give your template a title.
- Template Description - What is the purpose of this template?
- Subject - The subject line of the email users will receive.
- Body - The text of your email. Tip: You can add macros to the body of the email by using the macros button. {{firstname}}, {{lastname}}, etc.
Once you have saved your Email Template, you can edit it at any time.
To use a saved Email Template:
- Go to Communications > Quick Email > Draft.
- Select "Send Quick Email" and "use template."
OR
- Go to People > Contact Records > "email" button.
- Select email addresses > "compose email" button.
- Select "use template."
- Select the template from the drop down list of templates
- If there is already information entered in the Email Subject and Body, select the Overwrite checkbox if you want to replace it.
- Leave this unchecked if the existing text should remain and the template text added to what is already there.
- Regardless of your selection here, you will be able to change any text before you send your email.