Who do we call at TransFirst for questions?
Membership Toolkit customers have a dedicated Account Executive to call if you have any questions or concerns.
Direct Phone Number:
303-704-3585
Related Articles
Canceling a TransFirst Account
To cancel an account with TransFirst, you will need to call their 24/7 Merchant Support and request that your Merchant ID be closed. The person making the request would have to be an authorized signer of the account. The 24/7 Merchant Support ...
Online Statements for TransFirst
TransFirst uses an online tool called TransLink for online data management. Go to: https://translink.transfirst.com/login.aspx. Select the "Register" box just under the yellow "Login" box. Input Merchant ID #. Create unique password, all passwords ...
Processing Refunds Through TransFirst
Refunds can be processed on the mobile device if being used, or your TransAction Express account. If you are able to void the transaction on the same day, prior to it being batched/settled, then the fees associated with the transaction would also be ...
Setting Up A TransFirst Account
TransFirst Transaction Fees To qualify for the Membership Toolkit Customer rate of 1.85% + $0.05++ you need to apply for your TransFirst account from within your Membership Toolkit account. Note: TransFirst includes additional transaction fees for ...
Updating TransFirst Account Owners
It is important to keep your TransFirst account current with the names of the people who are responsible for your account. To update the Account Owners on your TransFirst account: Download the Beneficial Owner Change Form attached to this article. ...