PaySimple Refunds
To issue a refund through PaySimple, you must FIRST Process the Return within Membership Toolkit.
Once the return process is complete within Membership Toolkit, you will then need to process the actual refund through PaySimple. For directions, access their Knowledge Base at: https://support.paysimple.com/s/.
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FAQ - Is there a way to process mass refunds?
If you need to refund items in a group, you can use the Refund Worksheet. This report produces an on-screen worksheet that allows you to refund many SKUs across many orders at once and optionally issue account credits. This is particularly useful if ...Update - Mass Refunds
Refunding Orders En Masse If you need to refund items to a group of people, we recommend the Refund Worksheet. This report produces an on-screen worksheet that allows you to refund many SKUs across many orders at once and optionally issue account ...Processing Refunds Through TransFirst
Refunds can be processed on the mobile device if being used, or your TransAction Express account. If you are able to void the transaction on the same day, prior to it being batched/settled, then the fees associated with the transaction would also be ...Processing Refunds by Student
You have the ability to apply a FLAT dollar amount refund in the form of an Account Credit to each individual student listed under a user’s account, all at once ‘en masse.’ For example: You had an event for which you charged $10, as per the related ...Who do we contact at PaySimple for questions?
PaySimple Customer Support is available Monday – Friday from 9:00 am – 8:00 pm, Eastern By phone at 800-466-0992, option 2 By email at care@paysimple.com By live chat from within your PaySimple account Self service via their Help Center ...