PaySimple Payment Processor
PaySimple Refunds
To issue a refund through PaySimple, you must FIRST Process the Return within Membership Toolkit. More Information About Processing a Return Once the return process is complete within Membership Toolkit, you will then need to process the actual ...
FAQ - How does a parent change their saved payment method for scheduled payments?
If a parent needs to edit/change their payment method, they can do so for all scheduled payments under "Upcoming Schedule Payments."
FAQ - Why are some users not able to see the fields on a PaySimple shopping cart to enter their credit card information?
When the form for PaySimple first loads, the continue button is disabled until a change is made that will allow them to move forward - such as entering their payment info (card number, exp date, cvv, zip code). If something on the user's browser is ...
PaySimple - PCI Compliance Certification
All PaySimple customers are required to complete a short online questionnaire about PCI Compliance. This is intended to assure that you understand your responsibilities with keeping credit card information secure. The good news is that the security ...
Who do we contact at PaySimple for questions?
PaySimple Customer Support is available Monday – Friday from 9:00 am – 8:00 pm, Eastern By phone at 800-466-0992, option 2 By email at care@paysimple.com By live chat from within your PaySimple account Self service via their Help Center ...
Is PaySimple PCI Compliant?
FAQ - Is PaySimple PCI Compliant? Yes. They are certified as PCI DSS compliant. FAQ - Who do we contact at PaySimple for questions? PaySimple Customer Support is available Monday – Friday from 9:00 am – 8:00 pm, Eastern By phone at 800-466-0992, ...
Scheduled Payments
Scheduled Payments are automatic, recurring payments that allow the user to pay a balance on an order over a specified time period. To utilize Scheduled Payments you must: be using PaySimple as your payment processor. "allow" them by going to Payment ...
Canceling a PaySimple Account
An Account Owner can cancel your organization's PaySimple account by calling the PaySimple Customer Care team at (800) 466 – 0992. Select option 2 so that they can validate the account for security purposes before cancelling. They are available ...
Checking Out with PaySimple
When a user checks out with an organization that is using PaySimple, they will see the following screen: PaySimple "Card on File" When a customer checks out with an organization that is using PaySimple, they will have the option to keep their "Card ...
PaySimple Fees
To qualify for the following Membership Toolkit Customer rates, you need to: apply for your PaySimple account from within your Membership Toolkit account. complete your Non-Profit Verification BEFORE applying with PaySimple. Monthly Software Fee: ...
Setting Up a PaySimple Account
If you are a non-profit and are applying to receive the non-profit transaction rates, you must complete your Non-Profit Registration BEFORE applying with PaySimple. There are two options for creating your PaySimple account. OPTION 1 - Work One-On-One ...