Update - Orphaned Contacts
In addition to the Communications List filter for Orphaned Contacts, you can also now filter by Orphaned Contacts on the People > Parent List.
Related Articles
Orphaned Contacts
Orphaned contacts are Contact Records that do not have an associated User Account with the Contact Record. These are Contact Records that administrators added or that were created during a contact upload. List of Orphaned Contacts To see a list of ...
Update - New Faculty Module
The Faculty Module provides your organization with additional tools to make it easier to connect students to their teacher or coach and new publish options. You can still use a drop-down custom field if you prefer. Learn More About the Faculty Module
Update - Digital Membership Cards
Your organization may have issued paper membership cards in the past. You can now make these available for your members digitally within the Membership Toolkit Mobile App. Go to Communications > Mobile App > Digital Membership Card. Knowledge Base ...
Duplicate Contacts
How Did We Get a Duplicate Contact Record? When a user logs in, if there is a contact record in your database that has the same email address associated with it, the user will be connected to that contact record. (This does not work if you turn off ...
Uploading Contacts
One of the ways that you can add contacts to your database is to do a contact upload. This is an additional service that our Customer Support Team is happy to do. (We do have the option for account administrators to do their own contact upload. If ...