Push Notifications

Push Notifications

Push notifications are short announcements that will be delivered as a notification to users of the mobile app. For those users that do not have the mobile app or who have elected to not receive push notifications, the announcement will be delivered as a regular email message.


How to Schedule and Send Push Notifications:

  1. Go to Communications > Summary > select the 'send push notification' button.
OR
  1. Go to Communications > Push Notifications > Draft Notification.

  1. Select Compose Notification or choose a notification that you have already drafted.
  2. Select the Communications List(s) you wish to send the notification to.
  3. Select the name/email address the notification will come from.
  4. Choose when to send, the subject, and compose the body of the notification.
  5. Decide if you want to send the notification immediately (when scheduled) or save it as a Draft.

  1. If you select Schedule or Send Notification Now, you will be asked to confirm and save the notification to be sent out at your scheduled time.
  2. Scheduled Notifications will move to the Scheduled Notifications tab. You will still be able to edit notifications from this screen before they are sent.

Sent Notifications

Once a Push Notification has been sent it moves to the Sent Notifications tab. Here you can also see the analytics for the sent notification.



  1. Delivered means the notification has arrived at its destination server
  2. Total Opens refers to the total number of times the notification was opened by any email address.
  3. Unique Opens refers to the number of unique email addresses that opened the notification.
  4. Total Clicks are the total number of clicks on any link in the notification.
  5. Unique Clicks are the number of email addresses that clicked on one or more links.
  6. Bounced means there was a technical error preventing delivery (server off-line, mailbox full, etc.).
  7. Invalid means the address is invalid in some way (improperly formatted, domain doesn't exist, etc.).


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