FAQ - How does a parent change their saved payment method for scheduled payments?
If a parent needs to edit/change their payment method, they can do so for all scheduled payments under "Upcoming Schedule Payments."
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Scheduled Payments
Scheduled Payments are automatic, recurring payments that allow the user to pay a balance on an order over a specified time period. To utilize Scheduled Payments you must: be using PaySimple as your payment processor. "allow" them by going to Payment ...
FAQ - Why are some users not able to see the fields on a PaySimple shopping cart to enter their credit card information?
When the form for PaySimple first loads, the continue button is disabled until a change is made that will allow them to move forward - such as entering their payment info (card number, exp date, cvv, zip code). If something on the user's browser is ...
Checking Out with PaySimple
When a user checks out with an organization that is using PaySimple, they will see the following screen: PaySimple "Card on File" When a customer checks out with an organization that is using PaySimple, they will have the option to keep their "Card ...
Canceling a PaySimple Account
An Account Owner can cancel your organization's PaySimple account by calling the PaySimple Customer Care team at (800) 466 – 0992. Select option 2 so that they can validate the account for security purposes before cancelling. They are available ...
Partial Payments
Organizations can decide to accept Partial Payments for orders being placed. This allows your users to pay only part of their order when they check out. There are two ways to set this up: Allow Partial Payments for all purchases made on your site. ...