FAQ - How do we manually record orders that are filled at an on-site event?

FAQ - How do we manually record orders that are filled at an on-site event?

We are having our back-to-school event and many of our parents have ordered t-shirts as part of their registration process and plan to pick them up at the event. How do we manually record when those orders have been filled?

See our Knowledge Base Article, Manually Recording Filled Orders for step-by-step instructions.

    • Related Articles

    • FAQ's - Orders

      FAQ - Can you return an item that has already been marked as delivered? If a user has ordered, paid for, and received an item but decides to return it, you will need to mark the item as undelivered, issue a refund on the order then adjust the ...

    • FAQ - Can you return an item that has already been marked as delivered?

      If a user has ordered, paid for, and received an item but decides to return it, you will need to mark the item as undelivered, issue a refund on the order then adjust the inventory manually. To mark the item as undelivered: Open the user's Contact ...

    • FAQ - Pending Orders

      When you go to the Store & Forms / Forms tab, Admins can see if there are any pending orders associated with a form. These represent items that were placed in a shopping cart, but were never purchased and are not real orders. We chose to provide this ...

    • Fulfilling an Order

      Manually Recording Filled Orders To manually record orders that have been purchased online but are being filled in person: From the Dashboard, select the blue "report" button for the appropriate form. Select blue Order Number that corresponds to the ...

    • FAQ's - Membership

      FAQ - What is the difference between a User/Contact and a Member? A User or Contact is anyone who creates an account on your Membership Toolkit site. To become a User or Contact, they must complete your organization's general information that is ...