FAQ - How do I get to the shopping cart?
When there's an item in the cart, a link will appear by your name (by "Logged in as...") and a checkout button will also appear below the list of Open Forms. If you think you added an item to the cart but don't see the link, please revisit the form and be sure you have selected a quantity.
Related Articles
FAQ - How do you clear a shopping cart?
Reasons for Clearing A Shopping Cart: A user no longer wants an item in the cart. You want to reset all of the forms available in the Open Forms list (emptying your cart does this). Instructions for Clearing A Shopping Cart: To clear the cart, there ...
FAQ - Why are some users not able to see the fields on a PaySimple shopping cart to enter their credit card information?
When the form for PaySimple first loads, the continue button is disabled until a change is made that will allow them to move forward - such as entering their payment info (card number, exp date, cvv, zip code). If something on the user's browser is ...
FAQ's - Orders
FAQ - Can you return an item that has already been marked as delivered? If a user has ordered, paid for, and received an item but decides to return it, you will need to mark the item as undelivered, issue a refund on the order then adjust the ...
FAQs - Catalog and SKUs
FAQ - Can a SKU be deleted? A SKU can be deleted up until the time you add it to a form. Once you have added it to a form it cannot be deleted. If you no longer want to use a SKU that has previously been added to a form, make it Inactive. From ...
FAQ's - Membership
FAQ - What is the difference between a User/Contact and a Member? A User or Contact is anyone who creates an account on your Membership Toolkit site. To become a User or Contact, they must complete your organization's general information that is ...