Email Verification

Email Verification

When a user creates an account for the first time, an email invitation is sent from Membership Toolkit to verify that it is a valid email address. The email invitation for creating a new account is only valid for 2 hours, so if the user is not able to access their email in that time frame, they will have to start the process over again.

There are 3 reasons why email verification is important for new contacts:
  1. It confirms that your contact has correctly entered their email address. You would be surprised how often it is mistyped!  If they create an account with the wrong email address they cannot go back to it.
  2. More importantly, it is a security feature.  You do NOT want to allow a person to create an account using someone else's email and perhaps their personal information.
  3. Contacts have the option when they are logging in to be connected to their spouse's account or to an account that an administrator has created for them. This will only work if the email verification is turned on and the user has a verified email when they log in.

Administrators with Account Owner status have the option to temporarily turn off the requirement that new contacts to Membership Toolkit verify their email when they are creating their account.
  • Go to Website / Configuration / Welcome/Login.
  • The default is set to "Yes" to require users to verify their email address.
  • If you select "No," the setting will automatically default back to "Yes" at midnight the same day.
It is really important that the email verification ONLY be turned off for extenuating circumstances such as an on-site registration event. It is difficult to have parents verify their email address when they do not have access to their email from the school computers.

It is also very important to remember to turn this feature back on at the conclusion of your event!



    • Related Articles

    • Email Verification

      Email verification is important because it assures the user has entered their email address correctly and it is a security precaution to assure that the person creating the account is really associated with the email being used. Turning On/Off Email ...
    • User Accounts & Contact Records

      A User Account consists of an Email Address and Password that is used to log in. A Contact Record contains a Contact Email and may/may not be connected to a verified User Account. The User Account Email Address and the Contact Email Address may/may ...
    • Organization Support Email Address

      All emails that are sent from your organization through Membership Toolkit will be sent from one of your designated email addresses. Your Organization's Support Email address is the primary way users can contact someone in your organization for help. ...
    • Contact Status

      Contact Data Expiration All contacts in your Membership Toolkit Account have a Contact Data Expiration Date. When a user creates an account or an inactive user logs in and verifies their family's information, a data expiration date is set for that ...
    • Sending a Quick Email

      Quick Emails are meant for brief, direct communications. For longer or regularly recurring communications, such as weekly updates or announcements, we recommend using our Newsletter Tools. To Send a Quick Email: Go to the Communications tab on the ...