Canceling a PaySimple Account

Canceling a PaySimple Account

An Account Owner can cancel your organization's PaySimple account by calling the PaySimple Customer Care team at (800) 466 – 0992.
  1. Select option 2 so that they can validate the account for security purposes before cancelling.
  2. They are available Monday – Friday 9 am – 7 pm EST.

Once you have closed your account with PaySimple, you will want to disconnect it as the payment processor for your Membership Toolkit site
  1. Go to Admin / Payment Configuration.
  2. Select the PaySimple tab.
  3. Change PaySimple active? to "No."

    • Related Articles

    • Canceling a PayPal Account

      Before you close your PayPal account: Be sure to withdraw any money from your PayPal balance. You can transfer money electronically to your bank account or ask PayPal to send a check. (There's a $1.50 charge to send a check.) If you have an email ...
    • Who do we contact at PaySimple for questions?

      PaySimple Customer Support is available Monday – Friday from 9:00 am – 8:00 pm, Eastern By phone at 800-466-0992, option 2 By email at care@paysimple.com By live chat from within your PaySimple account Self service via their Help Center ...
    • Canceling a TransFirst Account

      To cancel an account with TransFirst, you will need to call their 24/7 Merchant Support and request that your Merchant ID be closed.  The person making the request would have to be an authorized signer of the account.   The 24/7 Merchant Support ...
    • Setting Up a PaySimple Account

      If you are a non-profit and are applying to receive the non-profit transaction rates, you must complete your Non-Profit Registration BEFORE applying with PaySimple. There are two options for creating your PaySimple account. OPTION 1 - Work One-On-One ...
    • PaySimple - PCI Compliance Certification

      All PaySimple customers are required to complete a short online questionnaire about PCI Compliance. This is intended to assure that you understand your responsibilities with keeping credit card information secure. The good news is that the security ...